Waikiki Banyan’s in-house cable television service is different from the standard residential service. If you want to receive premium or pay-per-view channels, you will need to contact Oceanic Television for residential service.

If you are having reception problems with the Association-provided feed, call Oceanic Cable’s “hotel repair” department at 625-8121 rather than their regular repair service line. Tell the service person you talk to that Waikiki Banyan has a “hotel dual-line” system. Oceanic may try to help you over the phone or they may schedule a repair technician to come out.

If you have your own residential service you should call Oceanic’s regular repair service line at 625-8200.